The Cargobike Aftersales Ecosystem

We connect maintenance partners, cargobike users / fleet operators and manufacturers in a European service network for electric cargobikes.

mintworks develops an ecosystem for a tailored and cost-effective aftersales service specifically for cargobikes – everywhere.

Why are we here?​

mintworks enables cargobikes

Without aftersales services for cargobikes, public uptake will stall and use in fleets remains low.

mintworks helps to shift resources towards sustainability, allowing a rapid transformation of urban transport.

This is our concrete contribution to climate protection and livable cities.

Who is this for?

Owner and users

Cargobike owners and fleet operators need fast and reliable local services

Maintenance partners

Maintenance partners need clear contractual conditions and want to work effectively with many manufacturers and fleet operators.

Cargobike Manufacturers

Manufacturers must offer a comprehensive aftersales service. They need a partner to organise this for them.

Our Service for Cargobike Manufacturers

Free the time for your core business

Aftersales is a prerequisite for entering the commercial fleet business. A requirement that is increasingly shared by a fast-growing group of individual users. However, finding professional aftersales partners in Germany with the right fit can be time consuming.

We help you set free internal capacities for value creation by providing highly specific and qualified support.

Quick help

Do you have a straightforward task that you don’t want to take care of yourself?
You may want to focus on your core activities and daily business and have specialists take care of a task. We have a selected Aftersales Service Programme for you, but will also use our network to make things happen.

Simply write an e-mail to get a quotation or have us call you back.

Get a tailored package

Do you need support along your existing aftersales activities?
We are more than happy to discuss a service that is designed to exactly fit your needs.

Contact us if you want help with your very specific set of aftersales-related activities.

Outsource aftersales

Are you looking to outsource the build-up of your aftersales?
If you choose to outsource your aftersales services, we can be the partner on your side. We will work out the processes according to your requirements and implement them with external partners, while ensuring the right branding.

Contact us for a first consultation on your project.

Our Aftersales Service Programme

German Market Aftersales Audit

  • Check of relevant information or documentation material for aftersales partners that has been provided by you
  • Written audit and short briefing on results via online meeting with you
  • Consultation on missing key information and metrics and/or need of adaptation*
  • Implementation of changes*

*Activities will be discussed with you individually beforehand.

Aftersales Partner Marketing**

  • Concept and storytelling for an online workshop in English or German
  • Public invitation and event management online using web-based tools
  • Direct invitation of German aftersales and maintenance partners
  • Presentation slot, logo on mintworks’ social media & website, short interview in the newsletter mintPOST
  • Individual breakout room for your company invited groups

**Service can be booked as an exclusively branded event

Maintenance Partner Search Germany

  • In-depth online interview with you on your company’s search criteria
  • Check against our practical checklist for maintenance partner search & identification
  • Qualified (written) report on search results
  • List of identified potential partners with their basic conditions as well as information and training/qualification needs

Contact us

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    Meet the Founders

    Nicolas Cornet


    UX Designer & IT Guru
    International Facilitator

    Former CTO of cargobike logistics company Velogista GmbH

    Lucia Seißler


    Cooperation and Project Specialist
    Business Analyst

    Former Program Manager NOW GmbH,
    federal company in the field of sustainable mobility & alternative drivetrains

    Mission Partners

    Martin Seißler


    CEO of GmbH

    Former Founder and CEO of cargobike logistics company Velogista GmbH

    Arne Behrensen

    Expert for Cargobike
    Policy, Market, Private Users, Safety & Law

    CEO of GmbH

    Laura Kohler

    Expert for Innovation & Startup Ecosystems

    Founder & Managing Director of Sharkbite Innovation GmbH

    Benjamin Georg

    Expert and Consultant for
    Cargobike & Cyclelogistics Hardware

    Former Country Manager Velove

    Our Partners


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    The European Idea for Cargobike Aftersales

    Become part of the network and grow with us in this exciting market.

    We're here

    c/o MotionLab ML GmbH
    Bouchéstrasse 12, 12435 Berlin