mintworks Final Event
mintworks Final Event

However, based on our research in the last months, we still believe in the need of an aftersales service platform for cargo bikes. This is why we would like to share with you and give back to the community what we learned about cargo bike aftersales.
The free online event has been held on November 17th. If you wish to download the slides and the appendixes, please fill the form below. Doing so, you agree to receive a follow-up email.
Nicolas and Lucy

The Cargobike Aftersales Ecosystem
We connect maintenance partners, cargobike users / fleet operators and manufacturers in a European service network for electric cargobikes.
mintworks develops an ecosystem for a tailored and cost-effective aftersales service specifically for cargobikes – everywhere.
Who is this for?
Owner and users
Cargobike owners and fleet operators need fast and reliable local services
Maintenance partners
Maintenance partners need clear contractual conditions and want to work effectively with many manufacturers and fleet operators.
Cargobike Manufacturers
Manufacturers must offer a comprehensive aftersales service. They need a partner to organise this for them.
Our Service for Cargobike Manufacturers
Free the time for your core business
Aftersales is a prerequisite for entering the commercial fleet business. A requirement that is increasingly shared by a fast-growing group of individual users. However, finding professional aftersales partners in Germany with the right fit can be time consuming.
We help you set free internal capacities for value creation by providing highly specific and qualified support.
Quick help
Do you have a straightforward task that you don’t want to take care of yourself?
You may want to focus on your core activities and daily business and have specialists take care of a task. We have a selected Aftersales Service Programme for you, but will also use our network to make things happen.
Simply write an e-mail to get a quotation or have us call you back.
Get a tailored package
Do you need support along your existing aftersales activities?
We are more than happy to discuss a service that is designed to exactly fit your needs.
Contact us if you want help with your very specific set of aftersales-related activities.
Outsource aftersales
Are you looking to outsource the build-up of your aftersales?
If you choose to outsource your aftersales services, we can be the partner on your side. We will work out the processes according to your requirements and implement them with external partners, while ensuring the right branding.
Contact us for a first consultation on your project.
Our Aftersales Service Programme
German Market Aftersales Audit
- Check of relevant information or documentation material for aftersales partners that has been provided by you
- Written audit and short briefing on results via online meeting with you
- Consultation on missing key information and metrics and/or need of adaptation*
- Implementation of changes*
*Activities will be discussed with you individually beforehand.
Aftersales Partner Marketing**
- Concept and storytelling for an online workshop in English or German
- Public invitation and event management online using web-based tools
- Direct invitation of German aftersales and maintenance partners
- Presentation slot, logo on mintworks’ social media & website, short interview in the newsletter mintPOST
- Individual breakout room for your company invited groups
**Service can be booked as an exclusively branded event
Maintenance Partner Search Germany
- In-depth online interview with you on your company’s search criteria
- Check against our practical checklist for maintenance partner search & identification
- Qualified (written) report on search results
- List of identified potential partners with their basic conditions as well as information and training/qualification needs
Contact us
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Meet the Founders
Mission Partners

Martin Seißler
Co-Founder
CEO of cargobike.jetzt GmbH
Former Founder and CEO of cargobike logistics company Velogista GmbH

Arne Behrensen
Expert for Cargobike
Policy, Market, Private Users, Safety & Law
CEO of cargobike.jetzt GmbH

Laura Kohler
Expert for Innovation & Startup Ecosystems
Founder & Managing Director of Sharkbite Innovation GmbH
Newsletter
Stay informed about our events and other news about commercial cargo bike aftersales through mintPOST.
Your data will only be used to send the newsletter.
The European Idea for Cargobike Aftersales
Become part of the network and grow with us in this exciting market.
We're here
mintworks
c/o MotionLab ML GmbH
Bouchéstrasse 12, 12435 Berlin
info@mintworks.eu